This Privacy Policy applies to the SurveyTools mobile application developed by EXSports Oy (hereinafter "Service Provider" or "we") and describes how we collect, use, and protect your information. The application is provided strictly as a tool for personal, educational, and recreational use. It is not intended for commercial, safety-critical, or professional applications.
Summary: We collect minimal data and only with your consent. We do not sell your data. We do not collect calculation results or measurement data. You have full control over your data under GDPR.
The application does not require account registration. We do not collect names, email addresses, or any personal identifiers through the Application itself.
Support inquiries: If you contact us for support via email (info@exsports.fi), we may retain your name and email address solely for the purpose of responding to your inquiry. This data is stored securely until the support matter is resolved and for a further six months, unless you request deletion earlier.
With your explicit consent (requested upon first app launch), the application may collect the following information automatically:
⚠️ Important Note: The data collected via crash reports and analytics does NOT include any calculation results, measurement data, user inputs, survey content, or any data generated within the application. We do not store or process any data that could be used for professional decision-making or commercial purposes.
This data is collected only if you have consented during the app's first launch or subsequently in settings. You can withdraw your consent at any time in the app's settings menu under "Privacy Settings."
The application offers an optional subscription for advanced features. All payments are processed exclusively by Google Play. The Service Provider does not collect, store, or have access to your payment card details, billing address, or financial information.
Google Play provides us with a subscription token (an anonymised identifier) to verify your subscription status. This token contains no personal information and is used solely to enable premium features.
Subscription management (cancellation, renewal, payment method changes) is handled directly through your Google Play account. Please refer to Google's Privacy Policy for details on how Google processes payment information.
To enable offline functionality for up to 90 days, the application stores encrypted license verification data locally on your device. This data contains:
This data does not contain personal information and is protected using Android's EncryptedSharedPreferences with hardware-backed encryption (where supported by your device). This data is stored exclusively on your device and is never transmitted to third-party servers.
Information collected is used solely for the following purposes:
| Data Type | Purpose | Legal Basis (GDPR) |
|---|---|---|
| Device information & usage analytics | To improve app functionality and user experience | Consent (Article 6(1)(a)) |
| Crash reports | To identify and fix technical errors | Consent (Article 6(1)(a)) |
| Subscription token | To verify subscription status and enable offline access | Contract performance (Article 6(1)(b)) |
| Support inquiry data | To respond to your support requests | Legitimate interest (Article 6(1)(f)) |
We explicitly do NOT:
The application does not collect precise or approximate location information from your device. No GPS, Wi-Fi-based, or network-based location data is accessed or stored.
The application does not use Artificial Intelligence (AI) or Machine Learning (ML) technologies to process your personal data, make automated decisions, or provide features.
The application uses the following third-party services. Each has its own privacy policy governing their data practices:
The Service Provider does not sell personal data to third parties. Data may be shared with the above service providers solely to operate and improve the application, and only to the extent necessary. These providers are bound by their own privacy policies and data protection obligations.
Firebase Analytics and Crashlytics are operated by Google LLC, a company based in the United States. Data processed by these services may be transferred to and stored in the United States or other countries outside the European Economic Area (EEA).
Google has implemented Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection of personal data transferred outside the EEA, in compliance with GDPR Article 46. You can read more about Google's data transfer mechanisms in their Privacy Framework documentation.
The Service Provider may disclose information if required by law, such as:
| Data Type | Retention Period |
|---|---|
| Analytics and crash data | Up to 24 months, then anonymised or deleted |
| Support inquiry emails | Until the issue is resolved + 6 months, unless deletion is requested |
| Subscription tokens | While subscription is active + 90 days after cancellation |
| Local license data | Stored locally on device; deleted when app is uninstalled |
To request deletion of your data, contact us at info@exsports.fi. We will respond within 30 days (as required by GDPR Article 12). Note that some data may be necessary for the application to function correctly or to comply with legal obligations.
If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):
To exercise any of these rights, contact us at info@exsports.fi.
Upon first launch, the application will ask for your consent before enabling crash reporting and analytics. You may decline without affecting the core functionality of the application. You can change your preference at any time in the app's settings menu.
Continued use of the application after any updates to this Privacy Policy constitutes your acceptance of those changes.
SurveyTools is intended for users aged 18 and older. The application is not directed at minors. The Service Provider does not knowingly collect personal information from minors. If you believe a minor has accessed the application, please contact us at info@exsports.fi.
The Service Provider implements physical, electronic, and procedural safeguards to protect your information. Locally stored license data is encrypted using Android Keystore-backed encryption. Access to any collected analytics or crash data is restricted to authorised personnel only. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is 100% secure.
You can stop all data collection by uninstalling the application using your device's standard uninstall process or via the Google Play Store. You can also disable crash reporting and analytics at any time in the app's settings without uninstalling.
This Privacy Policy may be updated from time to time. We will notify you of any material changes by updating the effective date at the top of this page and, where appropriate, notifying you within the application.
By using this application, you also agree to the Disclaimer & Terms of Use. The Disclaimer explicitly restricts the use of this software to non-professional, educational, and recreational purposes. The Privacy Policy and Disclaimer together constitute the full agreement between you and EXSports Oy regarding the use of this application. Any use of the application contrary to the restrictions in the Disclaimer is done entirely at your own risk and does not alter the data protection principles outlined herein.
Contact us and we will respond within 30 days, as required by the GDPR.
info@exsports.fi →